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Electronic Payment System in the Banking Industry (a Study of First Bank of Nigeria Plc)
Content Structure of Electronic Payment System in the Banking Industry (a Study of First Bank of Nigeria Plc)
The abstract contains the research problem, the objectives, methodology, results, and recommendations
- Chapter one of this thesis or project materials contains the background to the study, the research problem, the research questions, research objectives, research hypotheses, significance of the study, the scope of the study, organization of the study, and the operational definition of terms.
- Chapter two contains relevant literature on the issue under investigation. The chapter is divided into five parts which are the conceptual review, theoretical review, empirical review, conceptual framework, and gaps in research
- Chapter three contains the research design, study area, population, sample size and sampling technique, validity, reliability, source of data, operationalization of variables, research models, and data analysis method
- Chapter four contains the data analysis and the discussion of the findings
- Chapter five contains the summary of findings, conclusions, recommendations, contributions to knowledge, and recommendations for further studies.
- References: The references are in APA
- Questionnaire.
Abstract of Electronic Payment System in the Banking Industry (a Study of First Bank of Nigeria Plc)
The study appraise Electronic Payment systems in the Banking industry; A Study of First Bank Plc. The main objectives of the study are to ascertain the effectiveness of e-payment in First Bank and to determine the level of security in the e-payment products and platform of First Bank. In carrying out the study, survey design was employed. The population of the study comprises the entire two thousand five hundred staff of First Bank Plc in Lagos. By means of convenience sampling technique, a sample size of 145 was drawn from the population and this figures represent the number of those that properly filled-out and returns the questionnaire on the spot. The study found that Epileptic power supply to a large extent affects the effectiveness of e-payment in First Bank and that e-banking products and platform of First Bank is secure and acceptable by the respondents. It was recommended based on the findings that Central Bank of Nigeria should ensure that the cashless policy is extended to other states in the country so as to extend e-payment to all state in the country. Also, the CBN need to consolidate on its achievements by introducing more beneficial policies and sanctions where necessary.
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