Design and Implementation of a Computerised Teacher Pension Verification System (a Case Study of Kaduna State Pension Board)

Design and Implementation of a Computerised Teacher Pension Verification System (a Case Study of Kaduna State Pension Board)

Content Structure of Design and Implementation of a Computerised Teacher Pension Verification System (a Case Study of Kaduna State Pension Board)

The abstract contains the research problem, the objectives, methodology, results, and recommendations

• Chapter one of this thesis or project materials contains the background to the study, the research problem, the research questions, research objectives, research hypotheses, significance of the study, the scope of the study, organization of the study, and the operational definition of terms.
• Chapter two contains relevant literature on the issue under investigation. The chapter is divided into five parts which are the conceptual review, theoretical review, empirical review, conceptual framework, and gaps in research
• Chapter three contains the research design, study area, population, sample size and sampling technique, validity, reliability, source of data, operationalization of variables, research models, and data analysis method
• Chapter four contains the data analysis and the discussion of the findings
• Chapter five contains the summary of findings, conclusions, recommendations, contributions to knowledge, and recommendations for further studies.
• References: The references are in APA
• Questionnaire.

Chapter One Of Design and Implementation of a Computerised Teacher Pension Verification System (a Case Study of Kaduna State Pension Board)

INTRODUCTION
The management of Pension Fund in Nigeria is as old as Nigeria itself. Pension fund was introduced by the colonial masters to provide income and security for old age British citizens working in Nigeria upon retirement as a post-retirement benefit to employees. In the view of Adesina (2006:7), Nigeria Legislative instrument on pension matters was the pension ordinance of 1951 which had retrospective effect from 1st January, 1946. In 1961 National provident from (NPF) scheme was established with the legislation to address pension matters n private organizations.
Pension is an arrangement of providing people with an income when they are no longer earning a regular income from employment. However, pensions should not be confused with severance pay; the former is paid in regular installments, while the latter is paid in one lump sum. The terms „retirement plan‟ or „superannuation‟ refer to a pension granted upon retirement.

Retirement plans may be set up by employers, insurance companies, the government or other institutions such as employer associations or trade unions. Retirement pension is referred to as retirement plans in the United States, as pension schemes in the United Kingdom and Ireland but in Nigeria, it is popularly known to as pension. Retirement pensions are typically in the form of a guaranteed life annuity, thus insuring against the risk of longevity. In general, the common use of the term pension is to describe the payments a person receives upon retirement, usually under pre-determined legal and/or contractual terms. A recipient of a retirement pension is known as a pensioner or retiree. Pension fund is any plan, fund, or scheme which provides retirement income.

STATEMENT OF THE PROBLEM
The manual method of pension fund management maintains or keeps records in a filing cabinet about each employee/pensioner that is registered with a Pension Fund Administrator (PFA). When an employee decides to open an account with a PFA for the purpose of retirement savings, the former (pensioner) has to go to the physical location of the PFA to obtain and fill a registration form.
Upon returning the form, the PFA clerk opens a file for the employee where the filled form and other vital documents as required or that relate to the employee are stored. The file is then passed on to the next PFA personnel to verify the employee‟s registration which may take some days if not weeks as the case may be.
Using the manual method, the employee is unaware of his/her account balance except if he visits the PFA‟s office. So, in case of financial impropriety in the employee‟s account, there is no way he/she can track this. In the manual method, it is a bit cumbersome for the PFA to maintain an up-to-date record of employees/pensioners. When an employee switches job or changes location probably from one state to another, it takes time before these changes can be effected in the employee‟s record. All these manual processes have resulted in problems such as:
1. Theft and fraudulent practices in the process of investing pension funds and the return on investments
2. Human errors i.e. in crediting of a pensioner‟s account
3. Wastage of materials such as paper, files and so on,
4. Lack of adequate information flow among PFA personnels .i.e. PFA‟s are unable to give their customers clear information as to what their balance is and what is the estimated amount of money they will be collecting if they retire.
5. The stress of pensioners having to go to PFA‟s office.
A web-based pension fund management system is a system designed to manage pension activities both on the customers and Pension Fund Administrators (PFA) ends. The pension management activities on the part of PFAs include regular update of customers‟ information, crediting of customers‟ account if the customer is retired etc while customers‟ activities include checking their balance online, making enquiries by sending mails, etc.

OBJECTIVE OF THE STUDY
The main objective of the study is to design and implement a staff pension management system. Specific objectives of the study are:

DEFINITION OF TERMS
Joint Tax Board This is an approved body that monitors the activities of private sector pension schemes.
Nigeria Social Insurance Trust Fund (NSITF) Provide and enhance social protection to private sector employees.
National Pension Commission (PENCON) Is an apex body of pension industry in Nigeria that regulate and supervise the business of pension companies.
National Insurance Commission (NALCOM) It is an independent body responsible for licensing and regulating insurance companies in Nigeria.
Pension Reform ACT 2004 (PRA) This is the body under the Pension Reform Act 2004 that regulatess the activities of all pension matters.
Pension Fund Administrators (PFAs) they are Private Limited Liability Companies licensed to manage pension funds under the Pension Act 2004.
Pension Fund Custodian (PFCs) they are banks license to hold the pension fund assets on behalf of the PFA.
Retirement Savings Account (RSA) This is where the monthly contributions of employees are kept for safe custody.
Security and Exchange Commission (SEC) These are manages under pension scheme license to manage pension funds.

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